Refund policy
Return & Refund Policy
Returns
We accept returns within 7 days of delivery.
To be eligible for a return, the item must be returned in its original condition, including original packaging and accessories.
Please contact us before sending any items back. We will provide return instructions after reviewing your request.
To request a return, please contact us at:
Please include your order number and the reason for your return request.
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Custom & Personalized Items
Due to the nature of custom-made products, personalized items cannot be returned unless they arrive damaged or there is a production error.
Damaged or Incorrect Orders
We carefully inspect every item before shipment. If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery with photos or videos of the issue.
We will review the situation and provide a suitable solution, such as a replacement or refund when applicable.
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method.
Original shipping costs are non-refundable unless the item was damaged or incorrect.