Shipping policy
Shipping Policy
Processing Time
All orders are carefully handmade and prepared before shipment.
Processing time: 3–7 business days.
For custom or personalized orders, processing time may vary depending on the complexity of the design.
Shipping Time
Estimated delivery times:
United States: 7–12 business days
United Kingdom: 7–12 business days
Other international locations: 10–20 business days
Please note that delivery times are estimates only and may vary due to customs clearance, local carrier delays, weather conditions, or other circumstances beyond our control.
Tracking Information
Once your order has shipped, you will receive a tracking number by email.
Please allow a few days for tracking information to update after shipment.
Import Duties & Taxes
Any applicable import duties and taxes are generally included in our shipping arrangements. Customers will not normally be required to pay additional customs charges upon delivery.
In the unlikely event that additional charges are requested by the local carrier or customs authorities, please contact us before making any payment so we can assist you.
Shipping Address
Please make sure your shipping address is correct before completing your order.
We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed, please contact us and we will assist you in checking the shipment status.
However, we cannot be responsible for delays caused by customs, local postal services, or other factors outside our control.
Contact Us
If you have any questions about shipping, please contact us: